Tracking order

Thank you for shopping with VidyutTejas! We are committed to providing you with a transparent and seamless post-purchase experience. You can easily track the status and location of your order at any time.

How to Track Your Order

Once your order is processed and shipped, you will receive a shipping confirmation email sent to the email address provided during checkout. This email contains your unique tracking number and the name of the shipping carrier (e.g., DHL, FedEx, UPS, or your local postal service).

  1. Locate the shipping confirmation email from [email protected].
  2. Find your tracking number and the carrier's name within the email.
  3. Use the tracking number to monitor your package's journey using the methods below.

Tracking Your Package

You have two primary options to track your shipment:

1. Track Directly with the Carrier

Visit the official website of the shipping carrier mentioned in your email. Enter your tracking number in their designated tracking tool for the most direct and up-to-date information.

2. Use a Universal Tracking Service

For convenience, especially with international shipments, we recommend using a reliable third-party logistics tracking platform. These services can track packages from hundreds of carriers worldwide in one place.

We suggest using 17Track.

  • How to use 17Track: Simply go to their website, paste your tracking number into the search bar, and click "Track". The site will automatically identify the carrier and display the detailed progress of your shipment, including estimated delivery dates.
  • It is a free, trusted service used by millions globally to monitor their parcels.

Understanding Tracking Status

Common statuses you may see include:

  • Label Created: The shipping information has been received by the carrier.
  • In Transit: Your package is on its way to the destination.
  • Out for Delivery: The package is on the delivery vehicle for final delivery.
  • Delivered: The package has been delivered to the provided address.

Please note that tracking information may take 24-48 hours to update after the shipping label is created.

Need Assistance?

If your tracking information has not updated for an extended period, or if you have any questions regarding your shipment, please do not hesitate to contact our support team. We are here to help!

Email us at: [email protected]. Please include your order number and tracking number for faster assistance.